<p id="isPasted" style="margin-left: 20px;"><span style="font-family: Inter; font-size: 24px;">Start here for step-by-step guidance if you&apos;ve just received the Harbor system.</span></p><ol><li style="font-family: Inter; font-size: 16px;">If you purchased multiple Cameras, let&apos;s start with a single Camera first (it doesn&apos;t matter which one).&#xA0;<strong>Additional Cameras will be linked to the system through the Harbor Mobile App.&#xA0;</strong>Once the Camera is mounted to a wall or flat surface, plug it into a nearby power source using its included USB-C power adapter and cable. You can run the cable through the groove in the base for improved support &amp; management.<br><br><div style="position: relative; padding-bottom: 56.25%; height: 0;"><iframe src="https://www.loom.com/embed/3e1702e7b6bc483c855893e5fa49c691?sid=a4b7e634-46f3-488f-b1ca-1b10f047dff0&amp;hideEmbedTopBar=true&amp;hide_speed=true" frameborder="0" webkitallowfullscreen mozallowfullscreen allowfullscreen style="position: absolute; top: 0; left: 0; width: 100%; height: 100%;"></iframe></div><br><br></li><li style="font-family: Inter; font-size: 16px;">While near the Camera, turn on the Monitor with the button on the top-right of the display.<br><br><div style="position: relative; padding-bottom: 56.25%; height: 0;"><iframe src="https://www.loom.com/embed/9e75803ce95a4df09db7747b59936a1a?sid=1322ad08-bfba-4897-8057-60750181a6d3&amp;hideEmbedTopBar=true&amp;hide_speed=true" frameborder="0" webkitallowfullscreen mozallowfullscreen allowfullscreen style="position: absolute; top: 0; left: 0; width: 100%; height: 100%;"></iframe></div><br><br>After the Monitor powers on, if the powered Camera is nearby, you will see the Harbor Monitor Application automatically connect to the Camera within about 30 seconds.<br><br><div style="position: relative; padding-bottom: 56.25%; height: 0;"><iframe src="https://www.loom.com/embed/319800b269f349bdbd9633e386055b54?sid=b5c1b543-d475-44e9-82b1-c09106cd6106&amp;hideEmbedTopBar=true&amp;hide_speed=true" frameborder="0" webkitallowfullscreen mozallowfullscreen allowfullscreen style="position: absolute; top: 0; left: 0; width: 100%; height: 100%;"></iframe></div><br><br>Note: The Monitor is intentionally muted at this stage to prevent audio echo/feedback loops.<br><br></li><li style="font-family: Inter; font-size: 16px;">Now, let&apos;s download the iPhone <u><strong><a href="https://apps.apple.com/app/id1663617109" rel="noopener noreferrer" target="_blank"><span style="color: rgb(168, 94, 138);">Harbor Mobile App here</span></a></strong></u><span style="color: rgb(168, 94, 138);"><strong><u>&#xA0;</u></strong></span>and create an account.<br><br>You can easily create and log into your account with your Google or Apple login, so you don&apos;t need to remember yet another password.<br><br><span style="color: rgb(168, 94, 138);">If you are an Android user, please get in touch with us at&#xA0;<a data-fr-linked="true" href="mailto:support@harbor.co"><strong><u>support@harbor.co</u></strong></a> to be added to our Android Mobile App Beta!<br></span></li><li style="font-family: Inter; font-size: 16px;">Once you&apos;re logged into the iPhone Harbor Mobile App, you will see a prompt to connect the Mobile App to the rest of your system.<br><br><div style="position: relative; padding-bottom: 56.25%; height: 0;"><iframe src="https://www.loom.com/embed/30b123526bbc424dbf44199c225b0231?sid=ec8b1d27-f9bb-48ea-bf75-07d7cd1ac147&amp;hideEmbedTopBar=true&amp;hide_speed=true" frameborder="0" webkitallowfullscreen mozallowfullscreen allowfullscreen style="position: absolute; top: 0; left: 0; width: 100%; height: 100%;"></iframe></div><br><br><ol style="font-family: initial; font-size: initial;"><li style="font-family: Inter; font-size: 16px;">Have your home WiFi network&apos;s password handy for this next step.</li><li style="font-family: Inter; font-size: 16px;">You will be prompted to tap the Phone to the Camera</li><li style="font-family: Inter; font-size: 16px;">The Mobile App will send your home WiFi network&apos;s information to the Camera and Monitor, defaulting to the network your iPhone is currently connected to. If you prefer a different network, select it from the drop-down menu or enter it manually with the password.<ul><li style="font-family: Inter; font-size: 16px; color: rgb(168, 94, 138);"><strong>Reminder</strong>: unless you are accessing the Camera from outside your home network, Harbor never streams data through its cloud. Everything is on your local home WiFi!</li></ul></li><li style="font-family: Inter; font-size: 16px;">Name the Camera&#xA0;</li><li style="font-family: Inter; font-size: 16px;">After a few seconds, you will see a live video feed from the Camera!&#xA0;</li><li style="font-family: Inter; font-size: 16px;">The Monitor will re-establish communications with the Camera via your home WiFi network for extended range and functionality. <span style="background-color: transparent;"><br></span></li><br></ol><p></p></li></ol><hr><p><strong>Tip! If for some reason your Monitors does not automatically move to your home WiFi / account, you can resolve it easily by selecting the WiFi network and signing in.</strong></p><div style="position: relative; padding-bottom: 56.25%; height: 0px; margin-left: 40px;"><iframe src="https://www.loom.com/embed/874c6e47f58f4dd38f58efb49666eb80?sid=b0b61536-f6df-4b8b-8b4f-61431dc28768&amp;hideEmbedTopBar=true&amp;hide_speed=true" frameborder="0" webkitallowfullscreen mozallowfullscreen allowfullscreen style="position: absolute; top: 0; left: 0; width: 100%; height: 100%;"></iframe></div><p><br></p><p><br></p>

Unboxing & Setting Up the Harbor System

If you wish to add additional Cameras, add them through the More section in the Mobile App. You will see the option of 'Add a Camera'; then just follow the prompts as you did for the first Camera. If you are adding an additional Monitor, power it on,

<h2 id="cameras"><strong><span style="font-family: Inter;">Cameras</span></strong></h2><p><span style="background-color: rgb(255, 255, 255); font-family: Inter;">If you wish to add additional Cameras, <strong><span style="color: rgb(168, 94, 138);">add them through the More section in the Mobile App</span></strong>. You will see the option of &apos;Add a Camera&apos;; then just follow the prompts as you did for the first Camera.</span></p><div style="position: relative; padding-bottom: 56.25%; height: 0;"><iframe src="https://www.loom.com/embed/6070138c0aff4ebbb2acc985bbf1afe2?sid=a97e9056-f237-4e06-a6b0-e55646d94f02&amp;hideEmbedTopBar=true&amp;hide_speed=true" frameborder="0" webkitallowfullscreen mozallowfullscreen allowfullscreen style="position: absolute; top: 0; left: 0; width: 100%; height: 100%;"></iframe></div><h3 id><br></h3><h2 id="monitors"><strong><span style="font-family: Inter;">Monitors</span></strong></h2><p><span style="background-color: rgb(255, 255, 255); font-family: Inter;">If you are adding an additional Monitor, power it on, <strong><span style="color: rgb(168, 94, 138);">exit out of the standard onboarding flow (top left you&apos;ll see an exit button)</span></strong>, and select the option of connecting to the WiFi network directly. Then log into your account and the Camera feeds should appear within a few seconds.</span></p><div style="position: relative; padding-bottom: 56.25%; height: 0;"><iframe src="https://www.loom.com/embed/57c0979c75b74d348ee5dbcfff582e20?sid=0b1ad9be-2a15-4bb3-a233-eaae8c65e41a&amp;hideEmbedTopBar=true&amp;hide_speed=true" frameborder="0" webkitallowfullscreen mozallowfullscreen allowfullscreen style="position: absolute; top: 0; left: 0; width: 100%; height: 100%;"></iframe></div><p><br></p>

Additional Cameras or Monitors

Onboarding Your Harbor

Additional Cameras/Monitors

Remote Night Nanny

Harbor

Setting up your Harbor Baby Monitor

Setup & Technical

Setup

Overview

Digital Picture Frame

Quick Tips for the Harbor Monitor

Harbor Monitor

Live

Camera Settings

Moments

People

Care

Harbor iPhone Mobile App

Data Resetting the Harbor Camera

How to Achieve the Best Image Quality with Harbor

Troubleshooting

Best Practices for Setting Up Your Camera's Wi-Fi

Connection Modes

Amazon eero

TP-link Deco

Optimizing Your Connections

Do you offer refunds or exchanges?

Order Inquiries

How does Harbor pricing compare to Nanit?

How do I pay with my HSA/FSA?

Do I have to pay a separate subscription if using more than one camera/using the device for more than one child?

How do I buy this as a gift?

What is the return/exchange policy?

Pricing

General FAQs

Who are the RNNs?

How are your RNNs different from a Traditional Night Nanny (that takes care of overnight feeds/changes/etc)?