Data Reset

If customer support directs you to data reset your Camera:

1. With the Camera powered ON
2. Insert a small pin (paperclips work great) into the small hole on the Camera below the power port
3. Hold for ~10 seconds until the slow red LED blinks faster
4. Remove the pin and wait for the Camera to reboot - orange LEDs, then white LEDs, then no LEDs

Note: this deletes all known networks, Moments (recorded video/audio), and settings from your Camera. Make sure to review these settings after the data reset to ensure they're back to what works for you.